Frequently Asked Questions
These are some of our most commonly asked questions, but if you can’t find the answer to your query, please contact us at info@agreatbackyard.co.nz
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great
backyard
great
backyard
Frequently Asked Questions
These are some of our most commonly asked questions. If you can't find the answer to your query,
please contact us at info@agreatbackyard.co.nz
My photo needs some work — can you help?
Yes. We are happy to work with you to ensure your photo is as perfect as it can be.
What's the difference between acrylic & ACM prints?
Wall Art on ACM is a sleek modern product where your photograph is printed on Kodak substrate and mounted to sturdy ACM (Aluminium Composite Material) making it ready to hang on your wall with a stunning matte finish. Acrylic Prints are our premium product. They have another whole layer of perspex on top. This means they refract the light from within, creating a back-lit appearance and unrivalled vibrancy. They are also suitable for hanging in wet areas like bathrooms.
Can I get a free consult?
Of course. Send us a photo of your wall and your picture and we'll create a mock-up image of your picture on your wall. If you've got any questions please drop us a line at info@agreatbackyard.co.nz
Will you ship overseas?
Yes, absolutely. We've sent work all over the world. Please contact us for a quote on shipping.
Do you print direct to acrylic?
No, we believe in creating products that will last lifetimes. Printing direct to acrylic is a cheaper option that fades within years. It can often look grainy and does not offer the colour resolution we strive for.
Can any photo be printed?
We find the best results come from photos with a resolution of 300dpi or higher. But if you've captured something awesome on your phone, don't worry. We can put it through our specialist interpolating software to increase the pixel count, then we'll recommend the optimum size your photo can be printed.
How long will it take to receive my order?
We aim to complete your order within three weeks but often the turnaround will be faster. Large prints require extra time for the hanger to set. Please let us know if there's a date you need your print by.
Do you offer custom sizes?
Yes, absolutely. We can work with you to create custom works for your space.
What printers and inks do you use?
We print with Canon and use genuine Canon archival inks. In optimal conditions these will last over 100 years.
Ready to order?
Still have questions? Drop us a line!
